Award Date
5-1-2025
Degree Type
Thesis
Degree Name
Master of Science (MS)
Department
William F. Harrah College of Hospitality
First Committee Member
Renata Fernandes Guzzo
Second Committee Member
Billy Bai
Third Committee Member
Amanda Belarmino
Fourth Committee Member
Doris L. Watson
Number of Pages
124
Abstract
Hospitality students are qualified and well-trained candidates to meet the growing labor demand of the hospitality industry. It is worth noting that not all hospitality students are attracted to hospitality careers. While previous hospitality education research has shown interest in the role of hospitality program resources in students’ career intentions, there is a significant gap in qualitative research that investigates students’ detailed perspectives on how these resources can shape their career decisions. Drawing on Social Cognitive Career Theory (SCCT), this case study explores students’ perspectives on their resource experiences, needs, and perceived SCCT factors associated with their career and graduate studies intentions. The data were generated through 17 online semi-structured interviews of hospitality students enrolled in a southwestern four-year hospitality program. Specifically, this case study’s findings revealed that hospitality program resources have an important role in helping students discover, identify, and develop their career interests and future plans. The most needed resources expected by students are redesigning hospitality courses, assigning jobs (including guaranteeing internships), and learning specific positions (e.g., job title, duties, daily work content, promotion paths, etc.) that are available in the hospitality industry. Consistent with the SCCT’s theoretical framework, students’ social cognitive variables, perceived contextual barriers and support, and additional personal factors work together and shape their career and academic development. Accordingly, the findings are valuable for hospitality programs to understand and better accommodate students’ needs, offering resources that can support students’ development.
Keywords
Career Intention; Graduate Studies Intention; Hospitality Education; Hospitality Program Resources; Hospitality Students
Disciplines
Hospitality Administration and Management | Leisure Studies | Tourism and Travel
File Format
File Size
1351 KB
Degree Grantor
University of Nevada, Las Vegas
Language
English
Repository Citation
Fu, Polly, "Understanding Hospitality Students’ Perspectives Towards Hospitality Program Resources: A Qualitative Research" (2025). UNLV Theses, Dissertations, Professional Papers, and Capstones. 5273.
https://oasis.library.unlv.edu/thesesdissertations/5273
Rights
IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/
Included in
Hospitality Administration and Management Commons, Leisure Studies Commons, Tourism and Travel Commons